The City of Bakersfield is proud to announce that the Bakersfield Fire Department has retained its exclusive Class 2 Insurance Services Office (ISO) rating, putting the Department in the top 1.5% of all departments in the nation.
The Department started the evaluation process in August, led by Deputy Chief William Ballard. The evaluation includes scoring on services such as responsiveness to emergencies, staffing levels and training, the availability of water supply to the Department and the quality of the Department’s communication and dispatch systems.
Fire departments across the country are rated by the ISO on a scale of 1 to 10, where Class 1 is the top ranking.
The ISO rating is used by insurance companies to determine homeowner and commercial insurance rates. The better equipped a fire department is, the better the rating. A higher rating means more favorable the insurance rates for customers.
In this most recent evaluation, the Department improved its standing by two percentage points, up to 82.24%.
Deputy Chief Ballard said the addition of two Type-3 engines and assigned personnel – added through the Public Safety & Vital Services Measure – helped improve the Department’s score.
“My compliments to Chief Anthony Galagaza, Deputy Chief Ballard and the entire fire department,” said City Manager Alan Tandy.
“This fits a culture of continuous improvement and that is what our customers expect,” said Chief Galagaza.